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Frequently Asked Questions

FAQ

Orders

What size should I choose?

How do I place an order?

Can I cancel/change my order?

How do I set my shipping adress?

Payments

What are the Payment Methods?

I received a discount code, how do I use it?

Shipping

When will I receive my items after I place an order?

How do I track my order?

Can I change my shipping address?

Why does package label have a different price?

The tracking site says Delivered but I haven’t received my order yet.

Returns & Refunds

What happens if my product does not match the product description?

What if the article I ordered doesn't fit?